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Viewing Adobe Acrobat PDF's

Adobe® Portable Document Format (PDF) is the open de facto standard for electronic document distribution worldwide. Adobe PDF is a universal file format that preserves the look and feel of the original document regardless of your computer format and word processing software. Adobe PDF files are compact and can be shared, viewed, navigated, and printed in a manner reflecting its original formatting by anyone with free Adobe Acrobat Reader® software.

Whenever you see the Adobe PDF icon  next to a document, you will need the free reader to view, save, and print files online.

How to use Adobe Acrobat Reader® software

You will need to have Adobe Acrobat Reader® (version 7.0 or higher) software installed on your computer. If you do not have this version or program installed on your computer, you can download it for free by clicking here by following Adobe's instructions.

After you have downloaded the free Adobe Acrobat Reader® software, you will need to install the program so that it can be used by your computer. Double-click the Acrobat Reader icon from your computer and follow the instructions to complete its installation. Your Web browser (Internet Explorer, Netscape, etc.) should now be configured to view PDF files properly.

Viewing, printing, and saving a PDF

• To view a PDF document, simply click its hyperlink. Use the Reader's toolbar to move around the document and zoom in or out. To return to the last viewed Web page, click on your browser's Back icon.

• To print a PDF document, click its hyperlink then click the printer icon on the Reader's toolbar.

• If you want to save the PDF document to your computer, right-click on its hyperlink and select "Save Target As..." to open the Save As window. Choose the directory on your computer you want to save the file under, and click "Save."

Troubleshooting

There are known problems when using Microsoft's Internet Explorer and Adobe PDF files. If a blank or incomplete page, or an error message appears that reads "the connection has timed out", you might want to try one of the following options:

Configure your browser to use Acrobat as a Helper Application:

Start Acrobat Reader 7.0 and choose Edit ⇒ Preferences ⇒ Internet. Deselect the "Display PDF in Browser" option under Web Browser Options, and then click OK. Exit from Acrobat Reader 7.0

Try saving the PDF document to your computer:

Right-click the document's link and select "Save Target As..." to open the Save As window. Choose the directory on your computer you want to save the file under, and click Save. Exit your Web browser and open the local file.

Delete your temporary internet files

On your Web browser's toolbar, select Tools ⇒ Internet ⇒ Options. Under Browsing history, click on "Delete..." to remove all temporary files, history, cookies, saved passwords, and web form information. Once done, click OK, then exit the Internet by closing your browser.

The document may open in a different window:

Try minimizing your open programs one-by-one in case the file is open where you can't see it.