Contact Us

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Find specific departments and city employees below. Not sure who you are looking for? We'd be happy to assist you; just give us a call at 817-743-4000.

24-Hour Dispatch for Police Non-Emergency

  • Departments:Police
  • Title:NETCOM (Northeast Tarrant County Communications) Keller, Southlake, Colleyville and Westlake
  • Phone:(817) 743-4522
  • Fax:(817) 743-4593

Please call the Non-Emergency line for the following situations:

  • To report a suspicious person or vehicle that is not life threatening
  • To speak to an officer about an existing case
  • To request an officer to come to your home or call you to make a report
  • To inquire about someone in our jail facility
  • To report a noise disturbance (loud party, barking dog, fireworks, etc.)
  • Any general question you may have that is not life threatening


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