Ambulance Billing Services

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Emergency medical services are provided by Keller Fire-Rescue. The city does not directly bill insurance companies or individuals for ambulance services. Emergency services are billed by a third party company on behalf of the City of Keller.

Questions regarding your ambulance bill should be directed to:

Contact: EMS Billing

Payment Address:
Keller Fire-Rescue
P.O. Box 180446
Dallas, TX 75218
Billing/Claims Inquiries: 1-877-602-2060

All ambulance bills with balances over 120 days due are transferred to Credit Systems International, Inc., for further collection efforts. Questions regarding outstanding accounts may be directed to:

 Credit Systems International, Inc. (CSII)

Phone: 817-496-6500

Payment Address:
P.O. Box 1088
Arlington, TX 76004-1088