Online registration is now available through the PMAM website. Applications can also be printed and mailed to the address listed. As a reminder, alarm permits may only be processed through the PMAM website. The Keller Police Department will no longer be registering alarm permits at their location. For assistance, please call (877) 230-1014.
For information about the new fee schedule, including the section on alarm permits, please click here.
The City of Keller's Alarm Ordinance requires you to do several things, if you have an alarm on your house or business that is intended to summon police or fire personnel.
Among other things, you are required to:
- Pay an annual fee of $25 and complete registration online through the PMAM website, (beginning July 1).
- Maintain your alarmed house or business in a manner that assures proper operation of the alarm system.
- Maintain your alarm system in a manner that will minimize false alarm notification.
- Have someone available to respond to repair the alarm system or give us access to your house or business if we need to get inside to secure the building.
- Refrain from activating the alarm system unless there is an emergency requiring police or fire personnel.
- Keep a set of written instructions for your alarm system at the alarmed site.
The City of Keller Alarm Ordinance also prohibits certain activities, including:
- Allowing your alarm system to emit an audible signal for more than 30 minutes or repeatedly emit an audible signal unless the system is a health, panic, or fire alarm is a violation of the ordinance.
- Setting up your alarm system to automatically contact the police department directly is prohibited.
Additional fees may apply for excessive false alarms:
1-3 per calendar year free included in registration fee.
4-5 per calendar year $50.00 each.
6-7 per calendar year $75.00 each.
8+ per calendar year $100 each.
Registration is required on an annual basis in a rolling 12-month period.
If you or your system are causing excessive false alarms, we recommend the following:
- Teach each resident or employee at your alarmed site how to properly operate the alarm system. Each resident or employee should know the access code provided by the alarm company.
- Designate someone to be at the residence or business when workers or vendors are scheduled to be there. DO NOT provide workers or vendors with alarm information unless your alarm company has a provision for "temporary" access.
- Ask your alarm company to call you BEFORE sending false alarm information to the police department.
- Have your alarm system regularly inspected for breaks, poor connections, or other defects.
- Have any defects in your system repaired immediately.
The Keller Police Department is here to serve you, but we must work together. We applaud our citizens’ efforts to secure their property by using an alarm system; however, false alarms consume hundreds of man-hours each year – time that could be better spent providing security and service in other areas. We ask that you take good care of your system and help us to reduce the number of false alarms we receive.