The Customer Service (Utility Billing) Division is responsible for administering the City's revenue generation for water, wastewater, residential garbage and recycling, and drainage utilities.
These activities include administration oversight of water meter maintenance, reading, customer billings, customer collections, customer connects, customer disconnects, customer inquiries, and customer service duties.
|Utility Billing Customer Service||817-743-4060|
|For department information, water service connections, garbage and recycling services, and billing and payment options|
|For payment of your monthly city utility bill by telephone or online|
|Mailing Address:||P.O. Box 427, Keller, TX 76244-0770|
|Physical Address:||Keller Town Hall, 1100 Bear Creek Pkwy|
|Hours:||8 a.m. to 5 p.m., Monday-Friday|
Rachel Frazier, Utility Billing Supervisor
Email: firstname.lastname@example.orgJanice Holland, Utility Billing Manager