Click to pay your city water bill online!

City Utility Payment System!

The Customer Service (Utility Billing) Division is responsible for administering the City's revenue generation for water, wastewater, residential garbage and recycling, and drainage utilities.

These activities include administration oversight of water meter maintenance, reading, customer billings, customer collections, customer connects, customer disconnects, customer inquiries, and customer service duties.

Image of CWD Logo

Phone: 817-795-9300
Fax: 817-392-9301

Download CWD's 
Garbage & Recycling Service Brochure (PDF)

Utility Billing Customer Service 817-743-4060
For department information, water service connections, garbage and recycling services, and billing and payment options

Horizontal bar

City Utility Online Payment System

For payment of your monthly city utility bill by telephone or online

Telephone: 817-743-4060
Fax: 817-743-4194
Mailing Address: P.O. Box 427, Keller, TX 76244-0770
Physical Address: Keller Town Hall, 1100 Bear Creek Pkwy
Hours: 8 a.m. to 5 p.m., Monday-Friday

Rachel Frazier, Utility Billing Supervisor


Janice Holland, Utility Billing Manager

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer